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How to Order
Write your order on the secure order form. When you've entered all the order
information, you may either submit the order by email by pressing the Submit
Form button if you are paying by credit card, or print the order form and mail
it to us. The order form is secured using 128-bit encryption technology; you can
safely use your credit card.
International Customers
Please contact us for information before placing your order. International
customers are responsible for all customs duties, fees, and national and
local laws; particularly any laws pertaining to import of Third Reich artifacts.
We cannot be responsible for any Third Reich items confiscated by your local or
national customs agencies. Please do not use the secure order form to send a credit card
order, unless you use a VISA or MasterCard. International customers may
send an international money order or bank check in US$, or use a Western
Union money transfer, after we tell you the exact postage cost. Please
contact us first for information on how to enter your address. Sorry, but
we don't do business in or accept orders from Germany, Austria, France, or
Russia.
Please see the notice on the home page.
Order Form
This section allows you to proceed to our secure order form to order your selected
item(s). Our digital certificate enables SSL (Secure Socket Layers) technology
to provide maximum encryption and protect your sensitive credit card
information. Click here to go to the Secure Order Form
Payment
Payment only in U.S. dollars. We accept VISA, MasterCard, PayPal, money orders (US
Postal Service money orders only), bank cashier's checks, and personal checks
from known customers in the USA. Orders will be held for shipping until personal checks clear (usually 10 working days). All orders will be prepaid; no COD. Please
contact us for payment instructions with checks or money orders. If you wish to pay by PayPal, money order, or check, fill out and submit the
order form and we'll send you an invoice with the total including postage and FL
sales tax as applicable, along with payment instructions.
Please note - when paying by credit card, the customer name and address to be
shipped to must be the same as the name and billing address of the credit card.
If you have any questions, please contact us.
Postage/Handling/Insurance
We ship by US Postal Service and insure all packages for the purchase price.
Please add estimated postage/handling/insurance cost to your order form
according to the following schedule:
Total $1 - $25 Add $4
Total $26 - $50 Add $5
Total $51 - $100 Add $6
Totals above $100 Add $10
Please note that some heavier items require extra postage. Check the item
description closely and be sure you add any additional postage costs noted
in item descriptions, especially on books and relics! The schedule
gives an approximation of postage costs in the USA. For credit card and
Paypal orders, we will charge the exact calculated amount including postage
costs when charging your credit card or sending you a Paypal “request for
money,” including for international orders. For customers wishing to pay by
money order, bank check, or personal check; we will let you know the exact
calculated amount including postage.
Sales Tax
Florida residents add 6% state sales tax plus your appropriate county surcharge!
Layaway
Layaway is available on more expensive items. Please use the order form to send a down payment of 1/3 of the item's price. The remainder is due within 90 days from when we receive the order. We will notify you when your order is received. The down payment is non-refundable.
Returns
We offer a 100% lifetime money back guarantee that our items are original to the time periods stated. If you're not satisfied with the authenticity of any item you order, just return it insured with your written detailed reasons for dissatisfaction
(detailed description of why you think the item is not original) and we'll refund your purchase price (minus shipping/handling/insurance costs, and credit card fees if applicable). Please keep your receipt for return! If you wish to return any merchandise for any reason other than authenticity satisfaction, you must do so within five days after you receive the order. Sorry, no returns on modern reference books! To return an item it must be in the original condition as sold; items cannot be accepted for refund if they have been cleaned, disassembled, or modified in any way.
Comments? Let us know at headquarters@derfreiwillige.com
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